How we use your information

This privacy notice tells you what to expect when ISCN collects personal information. It applies to information we collect about:

Visitors to our website

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone individually. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by ISCN

You can read more about how we use cookies on our Cookies page.

Security and performance

ISCN uses a third party service to help maintain the security and performance of the ISCN website. To deliver this service it occasionally processes the IP addresses of visitors to the ISCN website.


We use a third party service,, to publish our blog. This information is hosted at, which is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.


We use a third party provider, MailChimp, to deliver our regular newsletter. By subscribing to the newsletter you are providing your consent for us to contact you using your email address to share news, trends, and offers related to information security. We gather statistics around email opening and clicks using industry standard technologies including tracking pixels and web beacons to help us monitor and improve our newsletter.

You can unsubscribe from the newsletter at any time – either by clicking “unsibscribe” in the newsletter email, or by contacting us using our contact form.

For more information on how and why Mailchimp processes personal data, please see MailChimp’s privacy notice.

People who contact us

Any email sent to us through – either directly or though our contact form – including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy.  Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

People who contact us through social media or join any of the ISCN groups

If you comment, reply, or interact with us through our LinkedIn, Facebook or Twitter channels, the information you provide will be subject to the usual policies for each of those sites. We may monitor content for security or compliance purposes.

People who view webinars on the ISCN BrightTALK channel

The ISCN BrightTALK channel and all related webinar content is hosted externally at For more information about how BrightTALK collects and processes data, please read their privacy policy.

Complaints or queries

ISCN tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. We are happy to provide any additional information or explanation as required. Any requests for this should be sent using the contact details mentioned below.

Access to personal information

ISCN tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to ISCN for any personal information we may hold you need to put the request in writing – using our contact form, and addressing it to our Information Governance department.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the Information Governance department.

Disclosure of personal information

In many circumstances we will not disclose personal data without consent. However when we investigate a complaint, for example, we will need to share personal information with the organisation concerned and with other relevant bodies. Further information is available in our Information Charter about the factors we shall consider when deciding whether information should be disclosed.

You can also get further information on:

  • agreements we have with other organisations for sharing information;
  • circumstances where we can pass on personal data without consent for example, to prevent and detect crime and to produce anonymized statistics;
  • our instructions to staff on how to collect, use and delete personal data; and
  • how we check that the information we hold is accurate and up to date.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 30th May 2018.

How to contact us

If you want to request information about our privacy policy you can contact us.


ISCN Ltd is registered with the Information Commissioner’s Office (ICO) as a Data Controller.

For more information, please visit the ICO website.